Location: Client sites near our office locations
Job Type: Full-Time/Part-Time
Reports To: Director of Operations
Salary Range: $70,000 – $100,000, plus benefits
Position Overview
Do you love mentoring just as much as working in the kitchen? As a Quality Control Chef at Snapchef, you’ll play a vital role in maintaining operational excellence across a variety of foodservice environments. You’ll be the bridge between our culinary staff and our clients—monitoring performance, enforcing food safety standards, coaching team members, and identifying training opportunities.
This role offers the chance to work in diverse commercial kitchens throughout the tri-state area, including colleges and universities, hospitals, corporate cafeterias, country clubs, senior living communities, and more. If you’re a detail-oriented culinary professional who thrives on improving others and elevating service quality, this could be your next step.
Key Responsibilities
Employee Performance & Compliance Monitoring
- Conduct regular site visits to observe and evaluate Snapchef team performance
- Ensure adherence to food safety protocols, uniform standards, and workplace policies
- Provide real-time feedback and coaching to improve staff effectiveness
- Document inspections, coaching sessions, and quality reviews
Client Relations & Feedback Management
- Serve as a key point of contact for client concerns and feedback
- Collaborate with clients to align staff performance with expectations
- Address and resolve service issues promptly and professionally
- Document outcomes and contribute to service improvements
Training & Development Support
- Identify training needs based on site visits and client input
- Partner with the Training Team to implement refresher and custom training
- Support new employee onboarding and ensure early adherence to standards
Policy & Procedure Enforcement
- Enforce Snapchef and client-specific safety and service standards
- Audit employee records, timekeeping, and evaluations for compliance
- Recommend updates to policies based on client needs and regulatory changes
Continuous Improvement & Reporting
- Track performance trends and recurring service issues
- Generate reports for leadership with findings and recommended action plans
- Align quality initiatives with Snapchef’s operational goals through collaboration with HR, operations, and client service teams
Qualifications & Experience
- 4+ years of experience in quality control, compliance, or operational support
- Background in staffing, hospitality, or foodservice preferred
- Strong working knowledge of food safety and service best practices
- Excellent communication, coaching, and conflict resolution skills
- Strong organizational skills and attention to detail
- Ability to travel regularly to client sites
- Proficiency in Microsoft Office and internal reporting platforms
Key Competencies
- Observation and performance evaluation
- Clear, effective feedback delivery
- Problem-solving and root-cause analysis
- Time management and independence
- Professionalism and client interaction
- Physical stamina for on-site visits and mobility between locations
Benefits
- Health and dental insurance (for qualified candidates)
- Paid Vacation (for qualified candidates)
- Paid weekly
- Flexible scheduling
- Managed support for scheduling and job readiness
- Opportunities for long-term or permanent assignments
- Access to training and career advancement
About Snapchef
Snapchef is a leading food service solutions provider that builds high-performing commercial kitchens through expert staffing, training, and operations consulting. For more than 20 years, we’ve partnered with top-tier organizations across New England, helping clients succeed while creating meaningful career opportunities for our employees.
As a Quality Control Chef, you’ll be a key contributor to both client satisfaction and team development. You’ll gain exposure to diverse kitchen environments, support staff growth, and ensure Snapchef’s standards are upheld at every level. You’ll also enjoy schedule flexibility, weekly pay, and opportunities to advance your career in a fast-moving, mission-driven organization.
