Host / Hostess
Snapchef is New England’s premier, on-demand hospitality staffing provider. We connect qualified, trained, and experienced back-of-the-house and front-of-the-house professionals for temporary or permanent placement in part-time and full-time positions. This includes a full range of entry-level, mid-level, and senior-level roles.
Host / Hostess Responsibilities:
- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they’re happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- A knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.
Host / Hostess Requirements:
- High school diploma or equivalent preferred.
- Ability to provide top notch customer service in a fast-paced environment.
- A positive attitude and ability work well under pressure with all restaurant staff.
- Does high-quality work while unsupervised.
- Able to work in a standing position for long periods of time.
- Able to safely lift and easily maneuver trays of food when necessary.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to handle money accurately and operate a point-of-sale system.
- Able to work in a busy restaurant environment.
- Restaurant experience a plus.
If you are looking for a place to begin your culinary career, apply to Snapchef now!